MOR Response to COVID-19

Last updated — December 23rd, 2021

An update from Midwest Orthopaedics at Rush

We want to assure you that, in unison with the principles of Rush University Medical Center and national recommendations, Midwest Orthopaedics at Rush (MOR) will continue to provide you with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID-19.

Our priority is to protect the health and well-being of our community, staff, and patients, while still providing care to those who need it most.

Please do not hesitate to contact us with any questions or concerns regarding your orthopedic care.

For an update on occupational medicine services including workers' compensation appointments and IMEs, click here.

In-office orthopedic care

Our clinical facilities are open during normal business hours and our providers are available to provide the full array of services for patients’ including any diagnostic imaging such as CT or MRI, physical or occupational therapy, and if necessary, surgical treatment.

We are committed to continuing to provide patients with the highest quality orthopedic care while practicing the principles of social distancing and preventative measures to curtail the transmission of COVID-19.

MOR has been a leader in implementing procedures to prevent the spread of infection including:

mandatory mask policy
temperature screening all patients & staff
social distancing in our facilities

To schedule an appointment, please call 877-632-6637 or request online.

COVID-19 Restricted Visitor Policy

In an effort to protect patients, their families, and all of the staff at Midwest Orthopaedics at Rush, we have adopted a restricted visitor policy. Patients are allowed to bring one visitor to all appointments if needed. This change applies to all the outpatient clinics and is effective March 1, 2022.

All patients and support persons will be screened before entering the clinic space. Anyone that answers yes to having symptoms and/or has a temperature of 100.4 or higher will not be allowed into the clinic unless their condition requires medical attention. The patient will be asked to reschedule their appointment in 14-days.

For anyone that may want to be part of the patient's visit, we are allowing mobile devices to be used in the exam rooms only once the provider enters the room and with the permission of the provider. This includes Phone Calls, FaceTime, Snapchat Video, Facebook Messenger, Skype, Zoom, and the many other platforms that are available to us currently.

Elective surgery

Surgical procedures are being performed. All surgical patients undergo COVID-19 testing 72 hours before their surgical date.

Telemedicine

Midwest Orthopaedics at Rush offers patients the ability to have a virtual consultation with our physicians, also known as telemedicine, in the comfort of their homes.

New patients who would like to schedule a telemedicine appointment should call 877-632-6637 or request here.

Physical therapy & occupational therapy

Physical therapy and occupational therapy services are open and available. Please call 312-432-2591 for assistance in scheduling your appointment.

We have also established telemedicine physical therapy and occupational therapy appointments for patients to continue their care from the comfort of their homes. For patients who require in-person therapy, we remain open to continue your care.

To schedule a physical therapy or occupational therapy appointment, please email therapytelemed@rushortho.com or call 312-432-2591 and a member of our team will assist you.

Imaging and durable medical equipment (DME)

MRI and CT imaging services are available. DME will continue to be available as needed.

Frequently asked questions (FAQs)

If you have any additional questions not listed below, please call us at 877-632-6637 or send us a message by clicking here.

Is it safe to come to the office for an appointment?

Since the virus began to spread in the United States, Midwest Orthopaedics at Rush has been a leader in implementing procedures to prevent the spread of infection including a mandatory mask policy, temperature screening and social distancing in our facilities, converting patients to telemedicine visits, and only performing surgeries as needed on a case by case basis.

Our priority is to protect the health and well-being of our community, staff and patients We will continue to practice social distancing to protect those around us while continuing to provide complete care to those that would otherwise be compromised by any delay in that care.

Is MOR still providing physical therapy and occupational therapy services?

Yes. Physical therapy and occupational therapy are still operating. We have also established telemedicine physical therapy and occupational therapy appointments for patients to continue their care from the comfort of their homes. For patients who require in-person therapy, we remain open to continue your care.

To schedule a physical therapy or occupational therapy appointment, please email therapytelemed@rushortho.com or call 312-432-2591 and a member of our team will assist you.

Is MOR offering telemedicine services?

Our practice offers patients the ability to schedule virtual visits. Telemedicine appointments allow you to discuss symptoms, orthopedic issues, and more with a provider in real-time using your computer, tablet or phone. Using telemedicine, you can receive a diagnosis, learn your treatment options, and get treatment.

MOR is offering telemedicine for the following appointments:

Initial consultations
Follow-up appointments that do not require imagining or a physical exam
Post-operative visits
Workers' compensation
Work status visits

To schedule a telemedicine appointment, call 877-632-6637 or click here to request online.

Do I have to wear a mask to my appointment?

We will continue to follow the CDC’s guidance that applies to all healthcare personnel (HCP) while at work and all patients and residents while they are being cared for in a healthcare setting.